Every customer is assigned their own Transport Specialist throughout the Auto Shipping process.
A personal point of contact, providing updates and answers to any questions or concerns that may arise via phone, text and email.
Your preferred method of communication.
Once we have scheduled your vehicle for pickup or delivery. We will contact you immediately with your pickup and delivery date (normally 24 hours in advance).
Learn the Door to Door Shipping process by clicking on the number steps below.
The driver will contact you 2 hours prior to pickup or delivery providing you with an estimated time of arrival.
Upon pickup, the driver will conduct a vehicle inspection recording any existing external damage on a Bill of Lading (Inspection Report) document; such as pre-existing scratches, dents or other damage.
At the time of delivery, the driver and you should carefully inspect your vehicle again for damages.
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